Frequently Asked Questions
How do I receive my template after payment?
As soon as your crypto payment is confirmed by the payment gateway, your order is delivered automatically. Your files appear under Account > My Downloads.
Which payment methods do you accept?
We accept crypto payments in USD via NOWPayments and Cryptomus — you choose your gateway at checkout.
How many times can I download my purchase?
Download limits and expiry are shown on the My Downloads page and can be extended by support if you need help.
Can I get a refund?
Because templates are digital goods, refunds are reviewed case by case — contact us with your order number.
Do you offer customisation services?
Yes — see our Services page for Basic, Standard and Premium packages.